Shipping policy

Last updated: June 2026

Where We Ship EaseHome Co. ships worldwide. Shipping rates and estimated delivery times vary by destination and will be calculated at checkout.

Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking details once your order has been dispatched.

Estimated Delivery Times

South Africa: 3–7 business days
Africa (rest of continent): 7–14 business days
International (worldwide): 10–21 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.

Shipping Costs Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

Customs & Import Duties For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the customer. EaseHome Co. is not liable for delays caused by customs processing.

Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at [your email address] within 7 days of the expected delivery date and we'll make it right.